Pansoft Technologies further expands its Digital Product Suite with new Totara Partnership

Date: 18th August, 2021
News Type: Press Release

Founded in 2010, Totara is rapidly transforming the learning technology software market by giving organizations worldwide the freedom to learn.

Totara builds employee engagement, learning, and performance management technologies that enable large multinational corporations, government entities, and mid-market companies to deliver enterprise-level talent and workforce experiences.

Totara’s Talent Experience Platform unifies a transformational learning management system (LMS), a user-centric learning experience platform (LXP), and a comprehensive performance management system under a single and highly adaptable architecture. Totara has a very strong clientele including Alshaya, Samsung, Pepsico, Western Union, Amazon Alexa, Toyota, Kia, and easyJet.

“The Totara Talent Experience Platform enhances Pansoft’s digital solution portfolio that can be extended to its customers for collaborative learning, employee engagement, and performance management. The addition is strategic to our goals as we see great benefit and value the Totara platform brings to us and our customers, more now than ever before given the new dynamics of the post-pandemic enterprise world” commented Nazim Shaikh, CEO at Pansoft technologies.

“I am delighted to welcome Pansoft to our Totara Partner community. This partnership will help solidify Totara’s Talent Experience Platform as the default talent platform of choice throughout key growth geographies, including India and various countries in the Middle East” commented Maged Fahmy, Chief Commercial Officer & Global Head of Alliances at Totara.

Totara is headquartered in Te Aro, Wellington, and has a growing global presence in countries such as the United States, India, and England.

To know more about Totara, visit

About Pansoft Technologies

Founded in 2010, Pansoft Technologies is a leading Information Technology Products, consulting, and services organisation, with a global footprint. It extends value to enterprises using Oracle, Ellucian, Mendix, LMS Solutions, Blockchain, Analytics, and Cloud technologies either isolated or as an integrated platform offering. Pansoft has its operations in India, United Arab Emirates, Saudi Arabia, Qatar, USA, Europe, and Australia.

To know more about Pansoft , visit

Pansoft Technologies Partners with Mendix to accelerate application development across industries

Date: 29th June, 2021
News Type: Press Release

Key takeaways

  • Through this partnership, Pansoft and Mendix offer an integrated platform to help enterprises across industries develop web applications much faster.
  • Closer proximity to clients in the region ensures that our alliance can seize specific and important market possibilities while also strengthening the joint value offering.
  • By joining their forces in a partnership, Pansoft and Mendix will have a strong presence in the Middle East region.

Pansoft, a market leader in implementing digitised solutions, is pleased to announce its partnership with Mendix, a Siemens business and the global leader in enterprise low-code, to assist businesses in lowering operating expenses and redefining how apps are developed in the digital enterprise.

The Mendix platform is designed to foster close collaboration between business and IT teams and substantially shorten application development cycles while upholding the highest security, quality, and governance standards.

By combining the expertise from Pansoft in implementing digitised solutions with the Mendix low-code platform, customers will profit from more added value by leveraging much more intelligent solutions. 

“Pansoft partners with Mendix as it provides us with an opportunity to deliver high-impact solutions in key vertical markets with its leading low-code platform. The strategic collaboration will help us provide compelling, digital, and smooth experiences for our customers. With this partnership, we look forward to contributing to the digital transformation journey of  our customers by helping them build high-quality applications” commented Nazim Shaikh, CEO at Pansoft technologies.

“We’re excited to work together with Pansoft to bring our low-code platform and best practices to even more organizations in the Middle East”, says Rob van Lubek, Senior Vice President EMEA at Mendix. “Low-code is gaining momentum fast. As many businesses in various industries are already reaping the benefits of smart digital solutions created with the Mendix platform, I’m looking forward to seeing more new and innovative applications that can be leveraged worldwide to help our customers thrive in a new digital era.”

About Pansoft Technologies

Founded in 2010, Pansoft Technologies is a leading Information Technology Products, consulting, and services organisation, with a global footprint. It extends value to enterprises using Oracle, Ellucian, Blockchain, Analytics, and Cloud technologies either isolated or as an integrated platform offering. Pansoft has its operations in India, United Arab Emirates, Saudi Arabia, Qatar, USA, Europe, and Australia.

To know more about digitised solutions, visit Pansoft Technologies on

Why Chatbots are a Great Asset for Universities

Date: 14th January 2021
Post Type: Blog

Chatbots are programs that act as an additional communication channel between an organisation and its audience. If the audience has a question, Chatbots will automatically and instantly respond without human intervention. The technology is based on AI, natural language processing, and text analysis.

This technology is a boon for universities around the world. It can help with counseling, answering queries, and delivering helpful information to students and their parents or guardians. No longer do students need to wait days before an email is answered or a request is handled.

However, chatbots go much further than this. –  they are the outriders towards an intelligent student information system that supplies answers to any question a student may ask, 24/24, and 7/7.

The technology hasn’t made its way to the majority of universities yet, but it is slowly catching on. Education Technology firm Ellucian took a survey in which 52% of recruiters and 58% of students said they trust digital credentials.  And, of course, there’s no safer credentialing than with Blockchain.

Are Universities Using Chatbots?

According to Mark McNasby, CEO of, chatbots were initially used to cover specific areas like financial aid or IT. However, institutions are now expanding their use for much broader functions.

Today, 35-40% of questions asked by students to different departmental chatbots relate to other departments. For example, a college admissions chatbot may be asked about the career options of a specific field. That’s the domain of the placements and careers department.

To solve this, companies have started to develop university-wide chatbots AdmitHub is an example and their chatbot now covers  6,500 discrete topics.

At the moment, chatbot use is still low, but the results have been very promising. Institutions like Herriot-Watt University, George Washington University, and Chung-Ang University have begun experimenting with AI chatbots to assess an application, student reaction, and effectiveness.

Chatbots Allow for Better Communication

Chatbots have already shown promise for better communication with students. At George Washington University, the MARTHA bot generated 4,500 conversations in a month. The bot was shown to improve its functionality as conversations increased.  

At the Georgia Institute of Technology School of Interactive Computing, a chatbot called Jill Watson was introduced by Professor Ashok Goel. His students didn’t know that she wasn’t a human being till the end of the course. That speaks to how seamless and effortless communication with a chatbot can be.

At Chung-Ang University, students benefitted from a new chatbot introduced in 2020. During the COVID-19 pandemic, it provided guidelines for online class attendance and safety around campus. Plans are now being made to add support for more languages and providing more information.

Not only do chatbots encourage communication due to this seamlessness, but they also generate more conversations. With an increase in communication, students can develop better relationships with their university, and of course, get answers more quickly.

Chatbots Improve Student Retention

According to the National Student Clearinghouse, only 61.7% of all US students continue at the same college they enter originally. In Germany, 28% of students give up their studies at the institute they began in the first year. However, the introduction of chatbots has yielded some improvement in these figures.

Take, for example, Bethel University. It’s a small liberal arts college in Mishawaka, Indiana. For three years, first to second-year retention was on the decline. When they tried Wilhelm, a chatbot AI, their retention rate went up by 4%. Also, 85% of the students that used the chatbot gave it favourable ratings.

Chatbots can Handle Student Counselling for Academia and Campus Life

Not only are chatbots are a great way to engage with students for academia, but for campus life as well.

At Georgia State University, chatbots were successfully utilised to reduce ‘summer melt’(lost students), guiding students that were unsure about which courses to take to select their subjects. It also helped students process financial aid applications and placement exams. This resulted in a 22% reduction in summer melt and 324 more students attended class on the first day.

Chatbots have also been shown to help students with mental health issues. An experimental study was carried out with Chatbots in the University of Tsukuba. The study compared the effects of a chatbot course with a self-guided mental health course. Participants at the university exhibited lower stress levels with the chatbot programme.


Chatbots, though still limited in their use by universities globally are gaining a greater market share as the convenience and cost-savings slowly become apparent. And there is anecdotal evidence that COVID 19 restrictions are accelerating this take-up, for students, faculty, and parents. And they can do this across the entire student journey from admission through to certification.

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