Focus on your core
business goals, while
we manage the technology

Technology, today, plays an integral role in contributing to a business’ success. Enterprises, although, find it challenges to maintain and manage the large, diverse, and complex IT landscapes. The complexity to manage and maintain existing systems increases in high maintenance and operational costs.

Pansoft Technologies is a leading information technology services, products, and consulting providing organisation and is the preferred Managed Services Provider (MSP) of innumerable reputed brands in the Middle Eastern geography. With our managed services model, we help enterprises gain from new technologies, boost performance and reliability, and align technology to deliver business values.

Application Managed Service

With our Application Managed Services (AMS), we help organisations improve efficiency, enhance user-satisfaction, and relieve its IT workforce from performing mundane administrative tasks. Our AMS help in optimising business applications such as ERP, information management, and system integration, and help in accelerating business performance. Our AMS teams delivers the best-in-class capabilities tailormade for your operational needs and requirements.

  • Oracle EBS
  • Oracle Fusion Applications
  • Oracle Cloud ERP
  • Ellucian Banner
  • Business Intelligence

Our Offerings

  • 24×7 Database
  • Monitoring Remote Application and Database Administration
  • Cloud Migrations
  • Back-up and Recovery
  • Disaster Planning
  • Performance Tuning and Upgrades
Support and Maintenance Services
  • Routine and Preventive Maintenance
  • Incident and Problem Management
  • Knowledge Management
  • Monitoring Services
Enhancement and Value Add Services
  • Change Request Management
  • Migration and Upgrade
  • Application Assessment
  • Enhancement
Infrastructure Managed Services

As a global IT infrastructure services provider, we plan, design, and implement organisational IT strategies along with managing mission-critical IT infrastructure for our clients. Our Infrastructure Management Services deliver infrastructure services which include server administration, networking management, complete technical support, storage and backups with latest security measures.

  • Helpdesk
  • Storage
  • Network
  • Database Administration
Our Offerings:
  • Data Centre Management Services
  • Helpdesk Services
  • Service Desk and User Management Services
  • Remote Monitoring Services
  • Server Management Services
  • Database Administration and Management Services
  • Network Infrastructure Management Services
  • Security Management Services

Cloud Managed Services

  • Oracle Cloud
  • Oracle Cloud ERP
  • AWS
  • Microsoft Azure

Oftentimes, internal IT teams do not have the expertise to monitor and maintain the cloud environment. As a cloud managed services provider, we manage cloud security, computing, storage, network operations, application stacks, and vendors.

With our Cloud Managed Services (CMS), we enable enterprises to reduce operational costs, accelerate business growth, and align business functions with robust administrative and monitoring capabilities. We aim to provide enterprises with endless opportunities that the cloud technology presents.

Our Offerings:
  • Monitor Applications, Middleware, Storage Devices, Servers, and Network
  • Manage Multi-Vendor Clouds and Traditional Technologies
  • Hybrid/Public/Private Cloud Solution Design and Deployment
  • Cloud Application Architecture and Development
  • Cloud Design, Transformation and Onboarding
  • Cloud DevOps Automation
  • Cloud Migration
The Pansoft Advantage:
  • Reduce total cost of ownership for IT infrastructure
  • Maximise operational efficiency
  • Combine operations, resources, and markets with top-of-the-range technology capabilities
  • Increase infrastructure availability
  • Improve infrastructure utilisation
  • Boost end-user satisfaction
Functional Support
  • Functional Support
  • Enhancements
  • Implementation Of New Features
Technical Support
  • Troubleshooting
  • Enhancements
  • Data Extracts & Batch Programs
DBA Support
  • 24 x 7 Remote DBA
  • Proactive Monitoring & Maintenance
Testing Services
  • End-to-end Transaction Testing
  • Integration Testing
  • Load Testing
User Training
  • Application Training
  • New Feature Overview Training
  • Technical Training
ITIL V3 Processes








Pansoft’s Offerings

On-site and Offshore Model
On-demand Support
Dedicated Support
On-premise/Cloud Services
Solution/Process Consulting
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