CRM Services
Salesforce CRM Services
Pansoft helps organisations maximise the value of Salesforce by improving customer engagement, streamlining operations and connecting business processes. With expertise across Sales Cloud, Service Cloud, Experience Cloud, Education Cloud and Health Cloud, Pansoft delivers CRM solutions aligned with business requirements.
Our Salesforce Capabilities
Align Salesforce capabilities with business objectives through requirements analysis, process assessment, solution architecture and implementation planning.
Implement and configure Salesforce applications, business workflows, automation, approval processes and custom functionality to support evolving business needs.
Connect Salesforce with enterprise applications, databases and third-party platforms to enable consistent data exchange and streamlined operations.
Maintain and optimise Salesforce environments through application administration, configuration management, troubleshooting, approved enhancements, user support and SLA-based service delivery.
Ellucian CRM Services
CRM Recruit
Pansoft helps higher education institutions manage student recruitment and admissions through Ellucian CRM Recruit. As an Ellucian partner, Pansoft provides consulting, implementation, configuration, integration, and ongoing support to help institutions manage prospective students, coordinate recruitment activities, streamline application processes, and track enrolment goals.
Our services include:
CRM Advance
Pansoft helps higher education institutions strengthen alumni and constituent relationships through Ellucian CRM Advance. As an Ellucian partner, Pansoft provides consulting, implementation, configuration, integration and ongoing support for fundraising, donor management, constituent engagement and advancement operations.
Our services include: